Window Well Cover Questions & Answers

Our covers are made from clear polycarbonate. Our standard 3 mm cover is a lightweight, durable option for many residential window wells, and more robust custom covers are available for demanding applications.

Yes. Most covers are made to the measurements and shape of the individual window well so the finished cover can provide a cleaner, more secure fit than many generic off-the-shelf covers.

Yes. Clear polycarbonate is used so natural daylight can continue reaching the basement window while the well is covered.

Yes. If an existing cover is cracked, damaged, poorly fitted or simply needs to be replaced, send us photos and measurements so we can review the project.

Use the old cover as a reference and measure the window well itself for the replacement. Send photos of the well rim and surrounding wall so we can check for gaps, obstructions or changes since the original cover was installed.

Read the window well cover replacement guide

In many cases, yes. Custom manufacturing allows us to review non-standard shapes and dimensions. Photos and accurate measurements are especially helpful for unusual installations.

Yes, depending on the space around the well. We check the rim height, nearby steps or railings, and the clearance needed to open the cover and window. If you’re planning new paving, share the finished height and take final measurements once the paving is in place.

Read the patio and walkway fitting guide

Panorama window well covers are custom-fitted clear polycarbonate covers designed to help protect the well while allowing natural light to reach the basement window. Our popular 3 mm UV-coated polycarbonate covers include a 15-year warranty against cracking and breakage. Window Well Covers has been designing Panorama window well covers since 2014. Explore our cover options.

We make custom Atrium (Dome) and sloped egress covers. The raised Atrium style provides added clearance for outward-opening casement windows. Its hinged cover is manually pushed open from inside after the window is opened; it does not open automatically or require a separate escape hatch. A sloped cover is a lower-profile option when full dome clearance is not needed. Each design is measured around the window swing and well dimensions. Egress compliance depends on the complete window and well installation and local requirements, so each project should be assessed individually. See our egress cover options.

Three important measurements are the overall width of the window well, the projection from the foundation wall to the outside edge, and the height from the top edge of the well up to the top edge of the window. Additional measurements or photos may be required depending on the shape and surrounding conditions.

Measure A, the width where the well meets the foundation wall; B, the projection from the wall to the outside edge; and C, the height from the top edge of the well up to the top edge of the window. Take measurements at the widest and highest points and send photos showing the full well and surrounding wall area.

Yes. If you are unsure about your measurements, send us photos and the dimensions you have. Local measuring may also be available in Toronto, Oakville, the GTA and parts of Southern Ontario.

Window wells vary considerably in size, shape and installation conditions. A cover made around the actual opening can reduce large gaps and provide a cleaner, more finished appearance.

That is common. Send several measurements and clear photos. We can review the shape and determine what information is needed to produce a suitable custom cover.

Yes. Local installation is available within the company's service area, depending on location and project requirements.

Local service is focused on Toronto, Oakville, the Greater Toronto Area and Southern Ontario. This includes communities such as North York, Scarborough, Etobicoke, Mississauga, Oakville, Brampton, Vaughan, Richmond Hill, Markham, Pickering and Ajax.

Yes. Oakville is an important service area for Window Well Covers. Measuring and installation are available for many Oakville projects, including custom residential window well covers.

Yes. Customers outside the local installation area can provide measurements and project details so a custom cover can be manufactured and shipped across Canada.

That depends on the property and project. Contact us with your location and window well details and we can explain what is required for your appointment.

A properly fitted cover can significantly reduce the amount of rain entering a window well. A cover should be considered one part of the overall window well system; drainage, grading and foundation conditions also remain important.

Yes. A cover can help reduce snow accumulation inside the well and can also help keep leaves and other seasonal debris from collecting around the basement window.

Clear loose leaves you can reach safely from ground level and check that the cover sits securely. Plan where to pile shoveled snow so it stays clear of the well, and look for standing water after a thaw.

Read the winter window well checklist

Clear polycarbonate is designed to allow natural daylight through, so the basement window can continue receiving light while the well is covered.

A properly fitted cover can help discourage small animals and pests from entering or becoming trapped in the window well.

Covering an open window well can help reduce the risk of accidental falls. The appropriate material, fit and installation should be selected for the specific application.

No cover should be relied upon as the only waterproofing measure for a basement. A cover helps reduce direct rain and snow entering the well, while proper drainage, grading and foundation waterproofing remain important.

Send us your contact information, location, window well measurements and a few clear photos. We can review the project and advise on the next step.

Yes. Custom covers can be produced from supplied measurements and shipped to customers across Canada.

Lead times can vary with the season, project complexity and current workload. Contact us for the current estimated production or installation timing.

Yes. Phone photos are very useful. Try to include one photo showing the full window well, one from above and additional close-ups of unusual corners, siding, brick, stonework or obstructions.

We are developing a future range of quick-ship standard sizes, but those dimensions have not been finalized yet. Custom covers are currently the main option.

We are reviewing common window well dimensions and customer demand. If you have a common-size well, send us the width, projection and height so that information can help guide future standard-size products.